Bilingual Customer Service and Sales Representative
American Family Insurance(1 month ago)
About this role
A Customer Service Representative at American Family Insurance supports insureds, agencies, and partners by handling customer interactions across multiple contact channels. The role emphasizes delivering a high-touch customer experience, advocating for customers, and contributing to retention and satisfaction while operating primarily from a home-based environment near Phoenix, AZ.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Chat Support
- Social Media
- One-Call Resolution
- Policy Knowledge
- Problem Solving
- Communication
- Empathy
+3 more
Qualifications
- Property & Casualty Producer License
About American Family Insurance
amfam.comOffering Business and Personal Insurance coverage options for your home, office, autos and life. Let us protect the dreams you've worked so hard to achieve.
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