Customer Service Specialist- Bilingual
Protective
About this role
This work-from-home bilingual customer service role focuses on supporting customers primarily over the phone, with additional contact via email, chat, and social media. The position centers on addressing inquiries, resolving issues, and ensuring customer satisfaction for a company that provides protection and peace of mind to its clients. The role operates in a fast-paced environment where agents use multiple technology systems to access information and document interactions.
Skills
Qualifications
About Protective
protective.comProtective is a U.S. insurance company that helps individuals and families protect their financial future through life insurance and annuity products. It offers a range of solutions — including term and permanent life policies and annuities for retirement income and estate planning — sold directly and through financial professionals. Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors. Customers rely on the company for affordable, practical protection and retirement-focused financial solutions.
Recent company news
openPR.comProtective Clothing Market size to reach $22.87 Billion by 2035 |
2 days ago
Reinsurance NewsProtective Life to acquire Abry Partners’ portfolio company
Nov 3, 2025
Business WireProtective Life Corporation Taps Tennis Icon John Isner as Brand Ambassador
2 weeks ago
Business Alabama MagazineProtective acquires California company
Oct 31, 2025
Commonwealth of Pennsylvania (.gov)Adult Protective Services
Jul 14, 2025
About Protective
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Protective.
Salary
$42k – $57k
per year
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