Bilingual Supervisor, Group Benefits Contact Centre
Manulife(7 days ago)
About this role
The Bilingual Supervisor for the Contact Centre oversees daily operations, guides team members, and ensures a high level of customer service. Reporting to the manager, the role focuses on team development, performance management, and maintaining departmental standards, with a hybrid work schedule.
Required Skills
- Leadership
- Bilingual
- Customer Service
- Performance Management
- Mentoring
- Analytical Skills
- Problem Solving
- Microsoft Office
- Team Coordination
- Operational Management
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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