Business Analysis Manager - Care Voice of the Customer Program Support
T-Mobile(15 days ago)
About this role
The Business Analysis Manager at T-Mobile is responsible for supporting the Care Voice of Customer program, ensuring data accuracy and insights, and collaborating cross-functionally to optimize customer experience strategies. The role involves managing data reporting, analyzing KPIs, and delivering actionable insights to drive business improvements.
Required Skills
- Data Analysis
- SQL
- Power BI
- Tableau
- Data Science
- Data Visualization
- Business Intelligence
- Problem Solving
- Financial Modeling
- Customer Insights
About T-Mobile
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