Nationwide

Consultant, Voice of the Customer Management

Nationwide(20 days ago)

HybridFull TimeSenior$97,000 - $180,000Customer Strategy and Engagement
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About this role

A Consultant, Voice of Customer Management at Nationwide supports the company’s customer-centric strategy by ensuring Voice of Customer (VOC) platforms and data assets operate efficiently and remain modern. The role works with technology teams and business stakeholders to translate needs into business requirements and manage VOC build projects to surface actionable customer insights.

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Required Skills

  • Dashboarding
  • Data Analysis
  • Vendor Management
  • Project Management
  • Stakeholder Management
  • Data Visualization
  • Qualtrics
  • NLP

Qualifications

  • Undergraduate Degree
Nationwide

About Nationwide

nationwide.com

Nationwide offers insurance, retirement and investing products that protect your many sides. Get home and auto insurance quotes online or find a local agent

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