Business Solutions Analyst I (CRM)
Tekion(1 month ago)
About this role
The CRM Consultant delivers Tekion’s CRM solutions to dealer partners, ensuring successful configuration, adoption, and optimization of CRM functionality. The role partners with clients and internal teams to implement best practices, drive user engagement, and achieve measurable business outcomes. It supports implementations through onboarding, training, quality assurance, and post-launch hypercare.
Required Skills
- CRM Implementation
- Configuration
- Workflow Customization
- Lead Management
- Campaigns
- Reporting
- Client Engagement
- Training
- Process Optimization
- Adoption Monitoring
+4 more
Qualifications
- Bachelor's Degree in Business or Information Systems
About Tekion
tekion.comTekion is a cloud-native automotive retail platform (Automotive Retail Cloud — ARC) that unifies dealership operations on a single SaaS stack. It combines core DMS, CRM, digital retail, service/parts, and analytics with modern APIs and real‑time data to replace fragmented legacy systems. Dealers, retailers and OEMs use Tekion to streamline workflows, improve customer experience, and gain faster insights across the entire automotive retail lifecycle.
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