Customer Support Engineer I - Fixed Operations

Tekion(1 day ago)

Bangalore, IndiaOnsiteFull TimeMedior$90,392 - $121,216 (estimated)Customer Support

About this role

A Support Engineer at Tekion contributes to the reliability and customer experience of the company’s cloud-native automotive platform, serving OEMs, retailers and partners. The role is part of a global team focused on cloud, big data, ML/AI and IoT-enabled solutions and helps maintain high service quality and product continuity. The position supports Tekion’s mission to transform automotive retail through innovative, integrated software.

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Required Skills

Application Support
Customer Support
Product Support
Troubleshooting
Problem Solving
Communication
Ticketing Tools
Chat Tools
L1 Support
L2 Support

+2 more

About Tekion

tekion.com

Tekion is a cloud-native automotive retail platform (Automotive Retail Cloud — ARC) that unifies dealership operations on a single SaaS stack. It combines core DMS, CRM, digital retail, service/parts, and analytics with modern APIs and real‑time data to replace fragmented legacy systems. Dealers, retailers and OEMs use Tekion to streamline workflows, improve customer experience, and gain faster insights across the entire automotive retail lifecycle.