Customer Success Manager CRM (Central)
Tekion(4 days ago)
About this role
A Customer Success Manager (CRM) at Tekion supports dealership customers of Tekion's cloud-native automotive platform, focusing on ensuring value and long-term success across the retail automotive ecosystem. The position is regionally based in the Central United States and is part of Tekion's Customer Success organization.
Required Skills
- Account Management
- Relationship Building
- Churn Mitigation
- CRM Analysis
- Process Optimization
- Product Feedback
- Troubleshooting
- Communication
About Tekion
tekion.comTekion is a cloud-native automotive retail platform (Automotive Retail Cloud — ARC) that unifies dealership operations on a single SaaS stack. It combines core DMS, CRM, digital retail, service/parts, and analytics with modern APIs and real‑time data to replace fragmented legacy systems. Dealers, retailers and OEMs use Tekion to streamline workflows, improve customer experience, and gain faster insights across the entire automotive retail lifecycle.