Business Travel Consultant (Berlin-Hybrid)

Navan(6 days ago)

HybridFull TimeSenior$110,271 - $147,920 (estimated)Global Operations and Service

About this role

A member of Navan's Global Operations and Service team responsible for supporting users' travel needs and ensuring customer satisfaction. The role focuses on resolving traveler issues across chat, call, and email channels, maintaining industry and supplier knowledge, and providing feedback to product and engineering teams to improve customer-facing platforms.

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Required Skills

GDS
Sabre
Amadeus
Ticketing
Fare Construction
Customer Service
Supplier Knowledge
SLA Management
Itinerary Management
NDC

+2 more

About Navan

navan.com

Navan is a corporate travel management platform that streamlines business travel and expense processes in a single app. It combines travel booking, expense automation, corporate card management, real-time reporting and policy controls to help companies save time, reduce costs, and gain visibility. The platform also provides traveler safety and duty-of-care features plus integrations with finance and HR systems. Organizations use Navan for its unified workflow, analytics, and global coverage across flights, hotels, ground transportation, and payments.