Call Center Agent, Community Impact Call Center

Foundation for California Community Colleges(29 days ago)

RemoteFull TimeJunior$42,000 - $44,100Customer Service

About this role

A Call Center Agent at the Foundation provides remote support to California families accessing social services and benefits through the Community Impact Call Center. This limited-term position is focused on advancing the Foundation’s mission to support and enhance the California Community Colleges and expand pathways to economic and social mobility. The role is fully remote but requires the employee to reside in California.

View Original Listing

Required Skills

Customer Service
Technical Support
Troubleshooting
CRM
Data Entry
Documentation
De-escalation
Outbound Calling
Eligibility Screening
Communication

About Foundation for California Community Colleges

foundationccc.org

The Foundation for California Community Colleges is the official foundation dedicated to supporting the Board of Governors, the Chancellor’s Office, and the entire California Community College system. It aims to enhance educational opportunities, workforce development, and financial aid for students across California's community colleges. Through various programs and initiatives, the Foundation works to strengthen the state's community colleges and improve access to higher education for all Californians.

View more jobs at Foundation for California Community Colleges →