Call Center - Member Contact Center Team Lead - Full Time - Remote (AK,AZ,NV,TX,WA,WY)

Nuvision Federal Credit Union

1 month ago

Alaska, USA

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Member Contact Center Team Lead manages daily operations of the contact center staff, focusing on delivering quality member service and supporting organizational goals. They serve as acting manager in the absence of the Contact Center manager, oversee staff development, monitor call quality, and ensure compliance with policies and regulations.

Skills

About Nuvision Federal Credit Union

nuvisionfederal.com

Nuvision Credit Union is a member-owned financial cooperative that provides consumer and small-business banking services. It offers checking and savings accounts, credit cards, and a range of loans including auto, RV, personal, home and mortgage products. Nuvision serves members through branches across California, Alaska, Wyoming, Washington and Arizona, plus online and mobile banking and appointment scheduling. The credit union emphasizes personalized, member-focused service and financial tools to help people manage and borrow responsibly.