Call Center Operations Specialist
OpenLoop(11 days ago)
About this role
The role involves managing patient appointments and communication in a healthcare setting, utilizing various tools to ensure efficient service and patient satisfaction. The position requires experience within the US healthcare system and a patient-oriented approach, with the opportunity to work on-site.
Required Skills
- Customer Service
- EMR
- Communication
- Problem Solving
- Organization
- Phone Handling
- Email Management
- Appointment Scheduling
- Zoho
- Healthcare
About OpenLoop
openloophealth.comOpenLoop Health is a white‑label telehealth infrastructure provider that helps healthcare organizations launch and scale virtual care programs. It delivers configurable, end‑to‑end clinical, legal, and financial solutions—from a la carte services to full‑stack platforms—custom‑branded to its partners. The company leverages AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. Founded in 2020 and led by Dr. Jon Lensing, OpenLoop serves hospitals, health systems, employers, and retailers across the U.S.
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