Call Center Representative
Serigraph(2 months ago)
About this role
A Call Center Representative at Serigraph supports eCommerce and call center customers by ensuring fast, accurate, and professional service. The role sits within a long-tenured, team-oriented manufacturing and printing organization focused on quality and continuous improvement. Employees benefit from comprehensive benefits, growth opportunities, and a culture that values accountability and impact. This position directly influences customer satisfaction and the overall success of Serigraph’s graphic and printing solutions.
Required Skills
- Customer Service
- Call Center Support
- eCommerce Platforms
- Order Entry
- Production Paperwork
- Shipment Coordination
- Internal Communication
- External Communication
- Report Review
- Quality Assurance
+9 more
Qualifications
- High School Diploma or Equivalent
About Serigraph
serigraph.comSerigraph is a full-service commercial printer and decorative molder specializing in custom graphics, POP signage, and in-mold decoration. They provide end-to-end capabilities including printing, injection molding, forming, campaign management, print fulfillment, and R&D/creative services. Serigraph supports retail promotions and branded displays by combining printed graphics with molded components and full production/fulfillment logistics. Their integrated approach helps brands execute point-of-purchase and promotional programs from design through delivery.
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