Call Center Supervisor (1st Party Collections- 2 Openings)
AllianceOne(29 days ago)
About this role
A Call Center Supervisor at AllianceOne (a Teleperformance subsidiary) is a frontline leader in the company's first-party collections contact center based in Maumee, OH. The role is part of the on-site operations supporting client-focused collections activities and contact center services.
Required Skills
- Team Management
- Coaching
- Performance Monitoring
- Quality Assurance
- MS Office
- Escalation Handling
- Schedule Management
- Policy Compliance
- Collections Experience
Qualifications
- High School Diploma
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