Call Center Supervisor, Community Impact Call Center

Foundation for California Community Colleges(29 days ago)

RemoteFull TimeManager$70,304 - $70,304Call Center

About this role

The Call Center Supervisor supports the Foundation for California Community Colleges’ Community Impact Call Center in a limited-term, remote role focused on advancing the Foundation’s mission to expand educational access across California. The position is based remotely within California and contributes to a nonprofit, remote-first organization serving families who receive social services.

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Required Skills

Leadership
Coaching
Quality Assurance
Performance Management
Training
Reporting
Salesforce
Microsoft Office
Call Monitoring
Bilingual Spanish

About Foundation for California Community Colleges

foundationccc.org

The Foundation for California Community Colleges is the official foundation dedicated to supporting the Board of Governors, the Chancellor’s Office, and the entire California Community College system. It aims to enhance educational opportunities, workforce development, and financial aid for students across California's community colleges. Through various programs and initiatives, the Foundation works to strengthen the state's community colleges and improve access to higher education for all Californians.

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