Care Expert - France 🇫🇷

Alan(22 days ago)

HybridFull TimeJunior$50,394 - $68,013 (estimated)Care 🇫🇷

About this role

As a Care Expert at Alan, you'll be responsible for transforming member inquiries into exceptional experiences by providing timely, accurate, and supportive guidance through the intricacies of the French healthcare system. This role involves dedicating 80% of your time to member support while also leading innovative care projects, driving process improvements, and collaborating on community initiatives. Your work will directly impact member health journeys and contribute to Alan's broader mission of integrated healthcare delivery. Proficiency in French and English, along with a passion for helping others, is essential for success in this position.

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Required Skills

Member Support
Project Leadership
Process Excellence
Empathy
Communication Skills
B2B Knowledge
French Healthcare System
Digital Tools
Initiative
Team Collaboration

+6 more

Qualifications

Mastery of French and English at a full working proficiency level (written and spoken)

About Alan

alan.com

Alan is a health technology company based in Paris that combines prevention and insurance to support individuals in managing their physical and mental health. Founded in 2016, Alan strives to deliver a unique user experience that empowers users to take proactive steps towards their health. The company offers personalized health solutions, making healthcare accessible and efficient through innovative digital tools. Alan aims to redefine the traditional insurance model by emphasizing prevention and comprehensive health support.