Carrier Customer Success Specialist
Cable One, Inc.(19 days ago)
About this role
This role involves managing customer accounts, resolving disputes, supporting renewals, and providing pre-sale assistance within the telecommunications sector. It focuses on delivering excellent customer service and maintaining strong relationships to promote retention and growth.
Required Skills
- Customer Service
- Account Management
- Communication
- Negotiation
- CRM
- Billing Systems
- Problem Solving
- Presentation
- Teamwork
- Microsoft Office
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
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