Channel Operations Analyst

Talkdesk(10 days ago)

Salt Lake City, UTOnsiteFull TimeMedior$85,000 - $85,000Sales Operations

About this role

Talkdesk is seeking a Salesforce Operations Specialist to support their sales channels by managing systems, processes, and partner relations. The role involves operational support, system management, and collaboration with various teams to optimize partner engagement within a cloud contact center environment.

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Required Skills

Salesforce
SFDC
CPQ
Partner Management
Data Analysis
System Support
Order Management
Process Improvement
CRM
Sales Operations

Qualifications

Bachelor’s degree or equivalent experience
Salesforce certification

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.

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