Chargeback Specialist
Weave(1 day ago)
About this role
This entry-level position involves managing customer disputes related to chargebacks, gathering evidence, and communicating outcomes to merchants. The role supports fraud monitoring and ensures compliance with network regulations, contributing to revenue protection and customer satisfaction.
Required Skills
- DisputeResolution
- Evidence Collection
- Process Management
- Communication
- Attention to Detail
- Organizational Skills
- Card Network Regulations
- Salesforce
- Fraud Monitoring
- Customer Service
About Weave
www.getweave.comWeave is an all-in-one communication platform designed for small businesses. It combines a state-of-the-art phone system with a variety of communication tools to streamline operations. With Weave, businesses can automate tasks, manage schedules efficiently, accelerate payment processes, and enhance customer interactions through improved review collection. The platform aims to transform the way small businesses communicate and engage with their clients.
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