Client Data Analyst (focus Voice of Client) H/F 1
Richemont(2 months ago)
About this role
A Data Analyst focused on Voice of Customer (VoC) at Richemont who produces strategic customer insights to improve the experience across the Group’s luxury Maisons. The role centers on leveraging customer data, including verbatims and feedback, to inform decision-making and support a data-driven transformation. It involves working across international teams to surface actionable recommendations that align with brand heritage and innovation.
Required Skills
- Data Analysis
- Customer Insights
- BigQuery
- Looker
- SQL
- Python
- Storytelling
- VoC Analysis
- Gen AI
- Dashboarding
+2 more
About Richemont
richemont.comBuilt for the long term, Richemont nurtures the distinctive craftsmanship, innovative spirit and creative inspiration of its Maisons and businesses.
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