Client Delivery Associate (Energy/Utilities experience) (copy)

Kraken (21 days ago)

HybridFull TimeSenior$141,110 - $188,875 (estimated)Client Delivery

About this role

A Client Delivery Lead at Kraken supports European customers through long-term migrations and technology transformation onto the Kraken energy platform. The role owns a technical domain (e.g., billing, finance, communications) and serves as the primary liaison between client stakeholders and Kraken’s product and engineering teams. This is a hands-on, individual contributor position based in Paris with European-focused projects and expected travel.

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Required Skills

Client Delivery
Product Ownership
Agile Delivery
Product Management
Customer Journeys
Communication
Collaboration
Influencing
Problem Solving
Time Management

+2 more

About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.

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