Workato

Customer Success Manager

Workato(1 month ago)

RemoteFull TimeMedior$90,451 - $120,992 (estimated)Customer Success
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About this role

Customer Success Manager for Workato’s Growth segment focused on building customer champions, driving product adoption, and enabling expansion among high-volume accounts. The role leverages customer insights and scalable 1:many programs to increase value realization and influence the product roadmap while contributing to overall team strategy.

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Required Skills

  • Customer Success
  • Customer Engagement
  • Account Management
  • Technical Acumen
  • Product Adoption
  • Program Management
  • Training Delivery
  • Communication
  • Problem Solving
  • Analytical Thinking

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Workato

About Workato

workato.com

Workato is an integration-platform-as-a-service (iPaaS) that helps organizations connect applications, data, and workflows and orchestrate AI agents and search across systems. The platform provides no-code/low-code connectors, prebuilt automations and orchestration tools that let teams build integrations and agentic workflows at scale while maintaining governance and security. Founded in 2013 and headquartered in Palo Alto, Workato is aimed at enterprises adopting AI-driven automation to accelerate digital transformation and reduce manual work.

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