Client Experience Specialist

The Client Experience Specialist at Luxury Presence focuses on retaining clients who have requested to cancel, serving as the final point of contact to preserve relationships and revenue. Based in Phoenix, this role supports real estate professionals using Luxury Presence’s digital and marketing platform. It sits within the Client Experience team and contributes to broader company growth by capturing churn insights and informing product and process improvements. The position operates in a fast-paced, startup-like environment within a rapidly growing proptech company.