Experience Advocate

Opendoor(28 days ago)

Phoenix, AZ, Arizona, United StatesOnsiteFull TimeJunior$52,231 - $70,697 (estimated)Customer Experience

About this role

An Experience Advocate at Opendoor is a frontline customer-facing role delivering a high-quality experience to buyers, sellers, and partners throughout the home transaction process. The role supports customers during major financial decisions, collaborates with internal teams to improve products and processes, and develops real estate knowledge over time. It requires schedule flexibility to cover evenings, weekends, and in-office days and offers frequent interaction with cross-functional stakeholders to drive customer satisfaction.

View Original Listing

Required Skills

Customer Support
Phone Support
Written Communication
De-escalation
Stakeholder Liaison
Knowledge Navigation
Real Estate
Training
Teamwork
Empathy

+3 more

About Opendoor

opendoor.com

Opendoor Labs, Inc. (Opendoor) is a San Francisco–based real estate technology company that buys and sells homes directly through an online platform, offering instant cash offers so homeowners can skip listing, showings, and lengthy timelines. Homeowners can request a free offer and choose a closing date that fits their schedule while Opendoor manages inspections, repairs, and transaction logistics. The company also provides related services such as trade‑ins, financing options, and resale listings to simplify moving between homes. Customers use Opendoor for a faster, more convenient, tech‑driven alternative to traditional real estate transactions.