Client Services Representative

NinjaTrader(11 days ago)

HybridFull TimeJunior$54,000 - $54,000Client Services

About this role

A Client Services position at NinjaTrader serves on the Client Services Team supporting the company’s retail-focused trading platform and brokerage business. The role represents NinjaTrader’s commitment to delivering a world-class customer experience to a global user base and contributes to the company’s mission of modernizing the futures trading industry. The position reports to a Team Lead and operates within a fast-growing, product-driven software and brokerage environment.

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Required Skills

Customer Support
Technical Support
Troubleshooting
Salesforce
CRM
Jira
Confluence
Outlook
HelpSpot
Communication

+3 more

About NinjaTrader

ninjatrader.com

NinjaTrader is a trading technology company that provides a flagship trading platform and optional brokerage services for active futures, forex, and equities traders. The NinjaTrader platform offers advanced charting, real-time market analytics, strategy development and backtesting via its NinjaScript API, plus simulated trading and automated order execution. It supports a marketplace of third‑party indicators and add‑ons and is available with free basic access or paid lifetime/subscription licenses, with optional integrated execution through NinjaTrader Brokerage. The product is popular with day traders and systematic traders who need deep customization, automation and low‑latency order routing.