Client Success Manager (NuORDER)

Lightspeed Commerce(28 days ago)

HybridFull TimeSenior$65,000 - $76,000Client Success

About this role

The Client Success Manager on NuORDER by Lightspeed's Enterprise Retail team partners with retail customers to ensure they realize long-term value from Lightspeed's commerce platform. The role focuses on building strategic customer relationships and supporting customer outcomes through advocacy and cross-team collaboration. It contributes to overall business growth by aligning solutions with customer objectives across the customer lifecycle.

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Required Skills

Client Success
Customer Retention
Product Adoption
Stakeholder Management
Data Analysis
Account Management
Upselling
Cross-Selling
Renewal Management
Onboarding

+5 more

Qualifications

Bachelor's Degree

About Lightspeed Commerce

lightspeedhq.com

Lightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.