GeneDx

Client Success Manager

GeneDx

2 months ago
Remote
Full Time
Manager
2 applicants
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GeneDx
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About this role

A Client Success Manager at GeneDx serves as the primary partner for the company’s largest and highest-potential accounts, ensuring clients derive sustained value from GeneDx’s genomic and clinical testing services. The role represents clients internally and helps maintain strong, long-term relationships across the organization.

Skills

Qualifications

Bachelor's Degree Preferred
GeneDx

About GeneDx

genedx.com

GeneDx is a clinical genomics company and diagnostic laboratory that helps clinicians and families find genetic answers through expert genome and exome sequencing. They provide comprehensive testing options — including whole exome and whole genome sequencing, targeted gene panels, and trio/parental analyses — paired with clinical interpretation by molecular geneticists. GeneDx supports providers and patients with detailed, clinically focused reports, genetic counseling resources, and variant classification informed by curated databases and clinical expertise. Clinicians rely on GeneDx for diagnosing rare and undiagnosed genetic conditions and for actionable genomic insights.

About GeneDx

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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