Client Success Manager
GeneDx(25 days ago)
About this role
A Client Success Manager at GeneDx serves as the primary partner for the company’s largest and highest-potential accounts, ensuring clients derive sustained value from GeneDx’s genomic and clinical testing services. The role represents clients internally and helps maintain strong, long-term relationships across the organization.
Required Skills
- Account Management
- Client Relations
- Relationship Building
- Upselling
- Cross-Selling
- Salesforce
- Customer Training
- Problem Solving
- Communication
Qualifications
- Bachelor's Degree Preferred
About GeneDx
genedx.comGeneDx is a clinical genomics company and diagnostic laboratory that helps clinicians and families find genetic answers through expert genome and exome sequencing. They provide comprehensive testing options — including whole exome and whole genome sequencing, targeted gene panels, and trio/parental analyses — paired with clinical interpretation by molecular geneticists. GeneDx supports providers and patients with detailed, clinically focused reports, genetic counseling resources, and variant classification informed by curated databases and clinical expertise. Clinicians rely on GeneDx for diagnosing rare and undiagnosed genetic conditions and for actionable genomic insights.
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