Senior Enterprise Customer Success Manager
Frontify(3 days ago)
About this role
Senior Customer Success role at Frontify focused on driving enterprise customer happiness and adoption of the brand platform across the US market. The position partners with customers to ensure successful launches, sustained product value, and long-term strategic relationships. It represents the customer internally and helps shape cross-functional efforts to increase retention and growth.
Required Skills
- Customer Success
- Onboarding
- Product Adoption
- Account Management
- Stakeholder Management
- Renewal Management
- Upselling
- Cross Selling
- Salesforce
- Gong
+2 more
About Frontify
frontify.comFrontify is a brand-building platform that combines a user-friendly digital-asset management system with customizable brand portals and styleguides. It helps teams organize, store, and create brand assets, toolkits, templates and campaigns while maintaining consistent brand guidelines. The platform streamlines collaboration, approval workflows, and integrations with common creative and marketing tools to centralize workflows. Frontify is aimed at marketing and design teams that need to scale and protect their brand across channels.