Client Success Manager

Carrum Health(14 days ago)

RemoteFull TimeMedior$115,000 - $130,000Client Success

About this role

The Client Success Manager at Carrum partners with large enterprise employers to implement Carrum’s value-based care solutions and manage client relationships across the lifecycle. This role is focused on retaining and expanding enterprise accounts, ensuring clients realize measurable value, and coordinating across internal teams to support client goals. The position reports to the VP of Client Success and works with prominent employers and health systems nationwide.

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Required Skills

Client Success
Account Management
Implementation
Relationship Building
Upselling
Presentation Skills
Reporting
Project Management
Stakeholder Management
Process Improvement

+2 more

About Carrum Health

carrumhealth.com

New Relic is a software observability platform that collects and correlates telemetry (metrics, events, logs, traces, and browser/mobile data) to help teams monitor, troubleshoot, and optimize application and infrastructure performance. Its product suite includes APM, infrastructure monitoring, logs, distributed tracing, browser and mobile RUM, synthetic monitoring, and the New Relic One dashboarding/analytics platform. Developers and SREs install New Relic agents or use APIs to instrument services, get real‑time insights, set alerts, and perform root‑cause analysis across distributed systems. The platform emphasizes integrations with cloud providers and developer workflows and is offered with usage‑based pricing and a free tier for getting started.