Client Support Specialist
SiteOrganic Care Center(25 days ago)
About this role
A Client Support Specialist at Ministry Brands is a customer-facing role supporting users of the company’s SaaS operational, payments, and digital engagement products. The position is based in Alpharetta, GA and contributes to ensuring a positive client experience while staying current on product updates. This is an entry-level role suited to individuals beginning a career in customer support.
Required Skills
- Customer Support
- Ticketing Systems
- Live Chat
- Phone Support
- Troubleshooting
- Documentation
- Escalation
- Knowledge Base
- Upselling
- Communication
+5 more
Qualifications
- High School Diploma or Equivalent
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