Clinical Operations Manager/Director

Wisp(1 month ago)

RemoteFull TimeManager$111,290 - $147,278 (estimated)Clinical

About this role

The Clinical Operations Manager/Director at Wisp is responsible for optimizing the telehealth clinician workforce by leveraging data analytics, capacity planning, and operational design within a virtual-care environment. This role involves leading workforce planning, defining clinical operations metrics, and ensuring efficient clinician deployment to enhance patient care. The candidate will collaborate with various teams, anticipate operational needs, and influence decisions based on performance data to drive scalable telehealth solutions. Expertise in healthcare operations, particularly in a telehealth or digital health startup, is essential.

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Required Skills

Data-Driven
Telehealth Operations
Capacity Planning
Surge Planning
Staffing Models
Metrics Definition
Dashboard Creation
Performance Tracking
Utilization Forecasting
Data Monitoring

+10 more

About Wisp

hellowisp.com

Wisp is an online healthcare platform that specializes in sexual, reproductive, and women's health services. They provide a range of accessible medical treatments, including birth control, STI testing, and menopause care, allowing patients to receive prescriptions online for same-day pickup or free home delivery. With a focus on discreet, affordable care, Wisp empowers users to take charge of their health with the support of licensed medical professionals, backed by the assurance of HIPAA compliance and safe practices.