Clinical Support Trainer & CX Expert, Removables (AU)

Dandy(28 days ago)

HybridFull TimeSenior$50,739.2 - $63,382.4Commercial

About this role

The Clinical Support Trainer & CX Expert, Removables at Dandy is responsible for driving clinical adoption and customer excellence during new market launches. This hybrid role involves delivering high-impact training and coaching to clinicians on digital workflows, resolving complex clinical issues, and ensuring successful case quality. With up to 50% travel for in-practice support, the position requires a deep understanding of digital dentistry, proficiency with intraoral scanners, and excellent communication skills to foster trust and collaboration with clinical teams.

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Required Skills

Training Delivery
Clinical Support
Case Quality
Digital Workflows
Real-Time Coaching
Troubleshooting
Customer Experience
Operational Autonomy
Cross-Functional Collaboration
Communication Skills

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About Dandy

meetdandy.com

Dandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.