Customer Experience Trainer
Lightspeed Commerce(27 days ago)
About this role
The Customer Experience Trainer at Lightspeed will join the Customers team reporting to the Training Director and focus on designing and delivering professional training programs for Implementation and Account Management teams. The role supports the execution of the organisation-wide training strategy and helps foster a continuous learning culture. The trainer will work across regions and time zones to enable employees to deliver exceptional customer experiences.
Required Skills
- Instructional Design
- eLearning
- LMS
- Articulate 360
- Facilitation
- Training Delivery
- Digital Authoring
- Assessment Design
- Coaching
- Adult Learning
+3 more
Qualifications
- Formal Training Qualification
About Lightspeed Commerce
lightspeedhq.comLightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.