Customer Complaints Case Handler
Capital(4 months ago)
About this role
A Customer Complaints Case Handler at Capital One is part of the Complaints Resolution team in Nottingham and acts as a customer advocate to ensure concerns are handled fairly and in line with company and industry standards. The role includes a structured training programme and development opportunities, with predominantly remote working after initial training.
Required Skills
- Detail Orientation
- Resilience
- Written Communication
- Telephony
- Investigation
- Customer Advocacy
- Regulatory Knowledge
- Decision Making
About Capital
capitalonecareers.comYou’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.
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