Complaints Specialist
CHIP Reverse Mortgage(28 days ago)
About this role
HomeEquity Bank is a Canadian Schedule 1 chartered bank focused on providing reverse mortgages to homeowners aged 55+. The Complaints Management Specialist handles escalated customer complaints and ensures outcomes are recorded to support reporting and continuous improvement. The role partners with cross-functional teams to uphold the bank’s customer-focused values.
Required Skills
- Complaint Handling
- Customer Service
- Investigation
- Root Cause
- Reporting
- Database Management
- Microsoft Office
- Communication
- Analytical
- Problem Solving
+4 more
Qualifications
- Post-Secondary Education
About CHIP Reverse Mortgage
chip.caCHIP Reverse Mortgage from HomeEquity Bank is Canada’s top provider of reverse mortgages. Request your free estimate today!
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