Absa Bank

Senior Manager: Fraud Complaints & Customer Outcomes

Absa Bank

2 months ago
Johannesburg, South Africa
Onsite
Full Time
Manager
0 applicants
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Absa Bank
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About this role

A Senior Manager: Fraud Complaints at Absa Bank leads the fraud complaints function within Fraud Solutions, focused on improving outcomes for customers affected by fraud and shaping complaint handling strategy. The role supports engagement with internal and external stakeholders to ensure fair customer treatment and continuous improvement.

Skills

Qualifications

Bachelor's Degree (NQF 7) - Business, Risk, Finance, Law or relatedAdvanced Diploma in Business, Commerce and Management Studies
Absa Bank

About Absa Bank

absa.co.za

With Absa's Digital Banking services, you can open a bank account, get a loan, or sign up for internet banking quickly and easily.

About Absa Bank

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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