Consultant, Customer Experience (Billing and Payments)
Nationwide(20 days ago)
About this role
A Consultant, Customer Experience at Nationwide advances the company’s customer‑centric mission by informing enterprise strategy with customer insights and experience frameworks. The role focuses on understanding customer needs, defining opportunity areas, and equipping business partners to drive improved enterprise customer experiences.
Required Skills
- Research
- Strategy
- Customer Experience
- Qualitative Research
- Quantitative Research
- Storytelling
- Project Management
- Facilitation
- Data Analysis
- Stakeholder Management
+1 more
Qualifications
- Undergraduate Degree
About Nationwide
nationwide.comNationwide offers insurance, retirement and investing products that protect your many sides. Get home and auto insurance quotes online or find a local agent
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