Senior Consultant, Customer Experience (CX)
Avalere Health
About this role
A Senior Consultant, CX in SenseLab at Avalere Health leads development of patient journeys and experience frameworks to embed human-centered experience into healthcare strategy. The role partners with research, advisory, and client teams to translate insights into actionable experience models that inform strategy, design, and activation.
Skills
About Avalere Health
avalerehealth.comAvalere Health is a global strategic partner for the healthcare industry that helps clients reach every patient. It combines advisory, medical, marketing and analytics experts to deliver evidence-driven insights on policy, market access, commercialization, and value demonstration. Avalere serves life sciences companies, payers, providers and health systems with research, real‑world evidence, and consulting to inform product strategy, pricing, and patient engagement. Clients rely on Avalere for data-driven strategy and implementation support to navigate complex regulatory and reimbursement environments.
Recent company news
Fierce PharmaAvalere taps longtime Senate staffer to head up healthcare policy team amid regulatory turbulence
Dec 16, 2025
Medical Marketing and MediaAgency 100 2025: Avalere Health
Jun 10, 2025
attitude.co.ukAvalere Health’s continued commitment to DEI
Dec 3, 2025
PharmaLiveAvalere Health makes two strategic hires to lead its global marketing agency of record teams
Jun 26, 2025
Fierce PharmaAvalere Health hires Sarah Hall to lead US marketing team through 'politically dynamic' period
Dec 5, 2025
About Avalere Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Avalere Health .
Salary
$159k – $213k
per year
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