Contact Center - AM
OCBC Bank(3 months ago)
About this role
A Customer Service Executive (Contact Center Agent) at OCBC serves as the first point of contact for customers, representing the bank and supporting their financial journeys. The role focuses on delivering excellent customer experience, building relationships, and contributing to OCBC’s transformation into a future-ready organisation. The position is embedded within the bank’s contact centre and supports its ambition to be Asia’s leading financial services partner for a sustainable future.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Complaint Resolution
- Cross Selling
- Product Knowledge
- Collaboration
- Empathy
- Phone Support
- Chat Support
Qualifications
- Degree Or Diploma
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
View more jobs at OCBC Bank →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at OCBC Bank
Similar Jobs
Senior Officer, Customer Service (Inbound), Contact Center
UOB(1 month ago)
Contact Center Agents
Catilas Resources Limited(1 year ago)
Contact Center Advisor
Astron Energy South Africa (Pty) Ltd(26 days ago)
Customer Contact Center
RHB(9 months ago)
Care Center Representative
Mechanics Bank(1 month ago)
Contact Center Rep II- Easyline - Cantonese and / Mandarin Only
TD Bank Group(1 month ago)