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© All Rights Reserved. ApplyBlast.com
Berkshire Hathaway GUARD Insurance Companies
The Contact Center Manager leads an agency-focused customer service operation, supporting agents and producers throughout the insurance policy lifecycle. This role involves developing teams, improving service operations, and building strong partnerships across the business to enhance the agency and producer experience. The manager oversees daily contact center operations, monitors performance metrics, and partners with various departments to improve the end-to-end agency service experience.
Headquarters
Wilkes Barre, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
1983
Berkshire Hathaway GUARD Insurance Companies is a property and casualty insurer—part of the Berkshire Hathaway group—providing commercial insurance products including commercial property, general liability and excess & surplus lines. Rated A+ (Superior) by AM Best, GUARD emphasizes financial strength and dependable claims service. It distributes coverage through independent agents and wholesale brokers and focuses on tailored solutions for small- to mid-sized businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Berkshire Hathaway GUARD Insurance Companies.