Contact Center Representative I
The Standard(26 days ago)
About this role
The Standard is hiring a customer service representative to deliver excellent member support by responding to inquiries, researching issues, and guiding customers through products and procedures. The role focuses on ensuring positive experiences, escalating when necessary, and contributing to service quality improvements. It supports division projects and uses company tools and systems to maintain high standards of customer satisfaction.
Required Skills
- Customer Service
- Phone Support
- Communication
- Problem Solving
- Research
- Escalation
- De-Escalation
- Multi-Tasking
- CRM
Qualifications
- High School Diploma or Equivalent
- Associate Degree (Preferred)
About The Standard
standard.comWe provide insurance, retirement and investment products and services. Work with our team of remarkable people united by compassion and a genuine desire to help others.
View more jobs at The Standard →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at The Standard
Similar Jobs
BOLSA DE TRABAJO - ASESOR DE CONTACT CENTER A DISTANCIA CBBA
Millicom(2 months ago)
Customer Service Advisor - Homecoming - Cagayan De Oro 2026
Philip Morris International(2 months ago)
Customer Service Advisor - One Makati Events 2026
Philip Morris International(2 months ago)
Customer Care Advocate
Regal Beloit Corporation(1 month ago)
Customer Service Representative
Highmark Health(18 days ago)
Customer Contact Center Specialist I
Simmons Bank(20 days ago)