Contact Center Specialist I
First Interstate BancSystem(1 month ago)
About this role
The role is a Junior Contact Center position at First Interstate Bank, based at the Great West Center in Billings, MT. It supports the bank’s customer service operations and contributes to the organization’s commitment to People First and community-focused service. The position emphasizes delivering quality customer experiences in alignment with the bank’s standards and values.
Required Skills
- Customer Service
- Banking Knowledge
- Call Handling
- CRM Tools
- Problem Solving
- Communication
- Multitasking
Qualifications
- High School Diploma or GED
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