Copy of Director of Engineering, AI Agent Engineering, Forward Deployed
Liberate(6 days ago)
About this role
Director role to build and scale Liberate’s forward-deployed agent engineering function, turning complex insurance customer workflows into production-grade agent deployments. Collaborates with the VP of Engineering, CPO, and Customer Success to drive product and platform improvements. Based in Boston or the Bay Area with a hybrid schedule.
Required Skills
- Distributed Systems
- APIs
- Reliability
- Production Debugging
- AI Agents
- Orchestration
- Evals
- Safety Patterns
- Observability
- Technical Leadership
+2 more
About Liberate
liberateinc.comLiberate Voice AI provides conversational voice AI that answers inbound calls with human‑like dialogue, enabling 24/7 support and answering 100% of calls with no wait time. The platform automates routine interactions to deliver consistent 5‑star service while freeing live agents to focus on higher‑value or complex issues. Organizations use Liberate to eliminate hold time, scale voice support, and improve overall customer experience without adding headcount.
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