Credentialed Trainer/Support Specialist
UMass Memorial Medical Center(1 month ago)
About this role
Provides training and at-the-elbow support to end users of IS applications across UMass Memorial Health, ensuring credentialing in assigned systems and delivering classroom instruction as assigned. Works with clinical staff to resolve application issues, document incidents, and escalate complex problems to higher-level support while staying current on healthcare regulatory requirements.
Required Skills
- Epic
- Clinical Workflows
- Credentialing
- Troubleshooting
- Training
- Ticketing Systems
- Windows
- Office 365
- Communication
- Organization
Qualifications
- Associate Degree
- BA/BS Degree
- Epic Credential (2018)
About UMass Memorial Medical Center
ummhealth.orgUMass Memorial Health is the largest health care system in Central Massachusetts offering the region’s most sophisticated medical technology & support services.
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