Critical Incident Communications, Senior Analyst
SalesForce1 Inc
About this role
A Senior Analyst on Salesforce’s Critical Customer Response (CCR) team focused on incident communications for customer-impacting technical events. The role serves as a cross-functional communicator and liaison within the Global Critical Incident Center, helping maintain customer trust through timely, clear messaging. This office-flexible position supports a 24/7 operation and may require occasional on-call coverage.
Skills
Qualifications
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
Recent company news
The RegisterSalesforce stock buyback to saddle company with debt until 2066
2 days ago
TheStreetSalesforce CEO touts company resilience amid software slump
2 weeks ago
Bloomberg.comSalesforce Gives Disappointing Sales Outlook, Feeds AI Fears
3 weeks ago
Financial TimesSalesforce chief dismisses ‘SaaS-pocalypse’ fears of AI overtaking business software
3 weeks ago
Yahoo FinanceAnalyst Says Salesforce (CRM) Core Business ‘Not Doing Well’ – Company ‘Suffered’ Due to Early AI Launch
Oct 28, 2025
About SalesForce1 Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SalesForce1 Inc.
Salary
$103k – $142k
per year