CRM Specialist (Trade)
Checkatrade(3 months ago)
About this role
The CRM Specialist (Trade) at Checkatrade is responsible for designing, executing, and optimizing CRM campaigns aimed at converting free trades into loyal members within the home improvement marketplace. The role entails hands-on management of multi-channel communications (email, SMS, push, in-app), automating processes, and ensuring high-quality customer experiences. Candidates should bring experience with CRM tools, a collaborative mindset, attention to detail, and a proactive approach to improving CRM practices as the company evolves.
Required Skills
- CRM Campaigns
- Automation Flows
- Attention To Detail
- Campaign Launching
- Journey Design
- Data Insight
- Team Collaboration
- Problem Solving
- Learning Mindset
- Proactive Approach
+2 more
About Checkatrade
www.checkatrade.comCheckatrade is a UK-based platform dedicated to helping homeowners find reliable tradespeople for various services including plumbing, electrical work, and more. The company prides itself on a rigorous vetting process, ensuring that all listed tradespeople pass multiple background checks and are rated through customer feedback. With over 6.2 million reviews available, Checkatrade connects users with vetted local professionals who can assist with home improvement projects, ranging from simple repairs to major renovations. Founded in 1998, Checkatrade has become a trusted name in the home services industry, emphasizing quality and transparency.