CS Ops Manager, Gainsight Admin
Tempo
About this role
The Customer Success Operations Manager at Tempo is responsible for designing and operationalizing customer success systems, processes, and data flows to enhance service delivery at scale. This cross-functional role involves configuring and administering the Gainsight platform, collaborating with various teams to define business requirements and metrics, and innovating customer success processes. The manager will also evaluate new digital tools, support Gainsight users, and implement AI-driven solutions to ensure customer satisfaction and retention.
Skills
Qualifications
About Tempo
www.tempo.ioTempo is a leading provider of project, product, and portfolio management solutions integrated with Jira. Their software suite unifies time tracking, capacity planning, and financial management to enhance workflow efficiency and alignment across teams. Trusted by over 30,000 global companies, Tempo's tools help organizations make data-driven decisions, streamline collaboration, and achieve strategic objectives more effectively.
Recent company news
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4 days ago
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ArentFox SchiffStaying on TEMPO: Five Things for Digital Health Companies to Know About the FDA’s New Pilot
Dec 15, 2025
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About Tempo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Tempo.
Salary
$122k – $161k
per year
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