CSM, Renewals
Parentsquare
About this role
ParentSquare is seeking a strategic Customer Success Manager, Renewals to lead customer retention efforts and manage the renewal lifecycle. The role involves acting as a partner during contract renewals, handling complex contract management, and collaborating cross-functionally to ensure customer satisfaction and growth.
Skills
About Parentsquare
parentsquare.comParentSquare is a unified K–12 communications and family engagement platform that centralizes mass notifications, mobile apps, websites, online conferences, permission slips, and school–home messaging. It helps districts and schools streamline outreach across channels and languages so administrators, teachers, and families can coordinate more easily from a single system. Trusted by districts nationwide, ParentSquare’s goal is to simplify communications, boost family engagement, and improve safety and participation.
About Parentsquare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $80k
per year