Zendesk

CTO, APAC

Zendesk(1 month ago)

HybridFull TimeExecutive$249,390 - $322,776 (estimated)Product
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About this role

The APAC Chief Technology Officer (CTO) at Zendesk partners with regional customers to guide their AI-driven CX transformations and ensures Zendesk’s product roadmap aligns with market and AI trends. The role synthesizes customer insights to influence global product strategy, advises on major strategic and transactional projects, and represents the company publicly on AI and CX topics. It requires a business-oriented technology leader and industry thought leader with deep CX technology experience.

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Required Skills

  • AI Expertise
  • Product Roadmap
  • Customer Success
  • Executive Engagement
  • Thought Leadership
  • M&A
  • Partnership Strategy
  • Go-To-Market
  • Cross-Functional Collaboration
  • Systems Thinking

Qualifications

  • Technical Degree
  • MBA (Desired)
Zendesk

About Zendesk

zendesk.com

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.

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