CTO, APAC
Zendesk(1 month ago)
About this role
The APAC Chief Technology Officer (CTO) at Zendesk partners with regional customers to guide their AI-driven CX transformations and ensures Zendesk’s product roadmap aligns with market and AI trends. The role synthesizes customer insights to influence global product strategy, advises on major strategic and transactional projects, and represents the company publicly on AI and CX topics. It requires a business-oriented technology leader and industry thought leader with deep CX technology experience.
Required Skills
- AI Expertise
- Product Roadmap
- Customer Success
- Executive Engagement
- Thought Leadership
- M&A
- Partnership Strategy
- Go-To-Market
- Cross-Functional Collaboration
- Systems Thinking
Qualifications
- Technical Degree
- MBA (Desired)
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
View more jobs at Zendesk →