Customer Analyst

ButcherBox(18 days ago)

HybridFull TimeMedior$70,321 - $93,984 (estimated)Marketing

About this role

A Customer Analyst at ButcherBox uses data and analytics to support member lifecycle strategy and improve overall member retention and satisfaction for the subscription business. The role partners with cross-functional teams to translate insights into strategic recommendations that inform customer engagement and loyalty decisions. This position is based in Greater Boston with a hybrid onsite expectation.

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Required Skills

SQL
PowerBI
A/B Testing
Customer Segmentation
Data Analysis
CRM
CDP
Reporting
Modeling
Machine Learning

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About ButcherBox

butcherbox.com

ButcherBox is a subscription-based meat delivery service that ships high-quality proteins directly to customers' doors. It specializes in pasture-raised, grass-fed beef, free-range organic chicken, humanely raised pork, lamb, bison, and wild-caught seafood. The company emphasizes humane farming practices and minimal intervention (no antibiotics or added hormones), sourcing from trusted farmers and offering curated or customizable boxes on a recurring schedule. Customers pick ButcherBox for the convenience, consistent quality, and traceability compared with conventional supermarket meat.